In today’s economy where keeping current with information management strategy while simultaneously keeping a sharp eye on ROI bottom line, data center infrastructure management (DCIM) solution implementation can be a tough subject to broach, from the C-level down. While data center managers and the C-Suite alike recognize the need for improved infrastructure, their reasons for backing DCIM implementation projects are very different.
Given the disparate priorities of data center managers and the C-Suite, this divide is understandable. Managers look at the time savings DCIM provides through daily workflow improvement, particularly manual process automation. CIOs and CTOs are looking at both the overall cost savings as well as the data capacity management improvements associated with implementation. In order for implementations to be successful, managers and the C-Suite need to understand each other’s needs and priorities. Only when they are communicating about the same things will project planning, build, and implementation be successful.
The number one barrier managers find when communicating with C-Suite about projects of this magnitude is budget restrictions. With a strong focus on cost savings and ROI optimization, CIOs and CTOs view DCIM implementation projects from the perspective of the enormous financial and time commitments they require up front, up to and including workforce training on new systems and processes. These are serious considerations, and the value of such an investment must be proven.
How can DCIM implementation value be proven? Research commissioned by Morar Consulting and conducted by Intel DCM in collaboration with Schneider Electrics looked into the dualling perceptions of data center managers and the C-Suites, and how to merge their motivations and encourage teamwork and like-minded planning. Their findings, published in the 2017 DCIM Deployment Survey, established a clear need to improve communication and allow both sides to see the other’s point of view.
There are several key points to focus on when establishing the lines of communication. For the 38% of CIOs and CTOs surveyed that viewed cost saving as a top benefit for implementation, data managers can focus on the short and long term ROI benefits associated with DCIM implementation. The budget approval barriers data center managers face may be more readily lifted if the C-Suite recognizes the immediate cost savings realized by a DCIM solution. In fact, over half of CIOs and CTOs surveyed reported a cost saving of over 35 percent after implementing a DCIM. This is unmistakable value.
In closing, education and effective communication are key when exploring the potential ROI benefits of an enterprise DCIM implementation. And it is up to data center managers to facilitate these lines of communication with the C-Suite, encouraging conversation and providing critical value and ROI benefit information to all stakeholders.